Privacy Policy

Sitaram Lalitadevi Ashram (“the Ashram”, “we”, “us”) respects your privacy. This policy explains what information we collect through this website, how we use it and the choices you have.

Information we collect

• Information you give us: your name, phone number, email, city, organisation and message when you fill in our contact or get-involved forms.
• Donation information: when you donate online, payment is processed by our payment partner Razorpay. We receive your name, contact details, amount and transaction reference, and may receive your PAN and address for issuing receipts. We do not see or store your card, UPI PIN or bank login details.
• Technical information: our hosting provider (Netlify) may log basic technical data such as IP address and browser type for security and performance.

How we use your information

• To respond to your enquiries and volunteer or partnership requests.
• To process donations, issue receipts and meet legal and tax requirements.
• To send you updates about our work, only where you have agreed to receive them. You can opt out at any time.

Sharing

We do not sell, rent or trade your personal information. We share it only with service providers who help us run this website and process donations (such as Netlify and Razorpay), or when required by law (for example, with tax authorities for donation reporting).

Third-party services

This website uses Google Fonts and may embed Google Maps, which may collect technical data under Google’s own privacy policy. Online donations are subject to Razorpay’s privacy policy.

Cookies

This website does not use advertising or tracking cookies. Third-party services listed above may set cookies needed for them to work.

Data security & retention

We take reasonable steps to protect your information. We keep donation records for as long as the law requires, and other information only as long as needed for the purpose it was collected.

Your rights

You may ask to see, correct or delete the personal information we hold about you, or withdraw your consent to updates, by writing to [To confirm: Email address].

Children

This website is not directed at children under 18, and we do not knowingly collect their personal information online.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact

Sitaram Lalitadevi Ashram, [To confirm: Full address], Jaipur, Rajasthan. Email: [To confirm: Email address] · Phone: [To confirm: Phone number]