Refund & Cancellation Policy

Sitaram Lalitadevi Ashram is grateful for every contribution. Because donations are put to work in our charitable programmes, they are generally non-refundable. We understand that mistakes happen, so we will consider a refund in the situations below.

When we will refund

• You were charged more than once for the same donation (a duplicate transaction).
• An incorrect amount was debited due to a technical error.
• A transaction was made without your authorisation.

How to request a refund

Email [To confirm: Email address] within 7 days of the transaction with your name, phone number, donation amount, date, transaction ID / reference and the reason for your request.

Processing

• We will acknowledge your request within 3 working days and review it.
• Approved refunds are made to the original payment method within 7–10 working days. Bank and payment-gateway timelines may vary.
• If a tax receipt has already been issued for the donation, it will be cancelled when a refund is made.

Recurring donations

You can cancel a recurring (monthly) donation at any time by emailing us. Cancellation stops future payments; payments already made are not refunded except in the cases above.

Contact

Sitaram Lalitadevi Ashram, [To confirm: Full address], Jaipur, Rajasthan. Email: [To confirm: Email address] · Phone: [To confirm: Phone number]